With EMU, you pre-program your entire light show in advance, letting you concentrate on your live performance.
Telephone and email support through ENTTEC's standard support channels are not offered for EMU at this time.
If you have any feature requests, usability questions, or bug reports please visit ENTTEC’s EMU forum to view previous threads or raise a new request. We aim to respond within the week:
When raising a request, reporting a bug, or creating a support enquiry, include as much information as possible to allow ENTTEC’s developers to understand and replicate what you are facing in addition to the desired outcome. – The clearer this information is, the faster a resolution can be found.
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If you cannot find the answer to your query above, or on the product’s web-page, we're here to help! Head over to our Support Portal for your inquiry to be processed by our expert tech team (actual humans!) who will be in touch with you as soon as possible.
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